FAQ

--Q Has Grand Slam Car Wash in Buford changed ownership?

 

-A Grand Slam Car Wash in Buford GA was sold to Mister Car Wash on August 15th, 2017.

During a brief transition period Grand Slam's marketing and signage will still be present but Grand Slam Car wash is not affiliated with Mister Car Wash.

Grand Slam Car Wash will be opening our new location at 2415 Peachtree Parkway Cumming, GA 33041.

We will be serving the Johns Creek, Alpharetta, Suwanee and Cumming surrounding areas.

We sincerely appreciate our loyal customers support over the years.

--Q What are your hours of operation?

-A Our hours are:
Monday – Saturday 8am to 8pm.
Sunday 9am to 8pm.
During the winter months we will be open until 7pm.
 

--Q What is required to purchase “Unlimited Monthly Washes”?

-A Unlimited washes must be purchased either with a credit or debit card. No cash. Your card will be charged on the anniversary date of your signup until you cancel the plan in writing by emailing cancel@grandslamcarwash.net. Cancelation requests must be received prior to the anniversary date. No refunds will be given for this unlimited plan for requests received after the anniversary date.

---Q How do I cancel my unlimited washes monthly membership?

-A You must cancel your monthly membership in writing by emailing cancel@grandslamcarwash.net. Cancelations must be received before the close of business day prior to the anniversary date. Once received we will send you a confirmation by email that it has been cancelled. No refunds will be given for this unlimited plan for requests received after the anniversary date.

---Q How do I purchase an unlimited wash plan?

-A You can purchase unlimited washes either one of two ways. They can be purchased directly at the automated pay stations at our facility by pressing “Unlimited Washes” on the start menu. You can also purchase them in our lobby from the cashier. Once you have purchased a monthly unlimited wash you must come into our lobby and be added into our data base before you can start using the services. Once you are entered into our system, the manager will apply a small electronic decal to the lower driver side area of your windshield 

---Q Will buffing remove all scratches from my car?

-A We never will guarantee that all scratches will be removed. All vehicles must be treated on an individual basis. A deep scratch or one that your fingernail will fit in typically will need to be repaired at a body shop. We can remove most minor scratches, oxidation and swirl marks depending on the level of service you purchase. It is recommended that you come in and allow us to go over your vehicle together with you present.

---Q What is a 7 Day Clean Car Guarantee?

-A Grand Slam Car Wash now offers a 7 Clean Car Guarantee. Come back within 7 days from your purchase date and receive our $15 Home Run outside wash absolutely free! Our Clean Car Guarantee comes with all washes $18 and up. Vehicles interiors are not included in a Rain Wash.

---Q What is required to use one of our free vacuums?

-A Vacuums are offered complimentary to customers after purchasing one of our Exterior or Outside Only Washes. As well as the vacuums we also provide complimentary towels and glass cleaner for your convenience. Please place used towels in the marked bins after use as we rewash them. We ask that customers please limit their vacuuming time to 10 minutes to allow other customers opportunity to the vacuums.